Terms and Condition
Please carefully read our Terms and Conditions before using our services
Introduction
Your privacy is important to us at Dexyne Academy. This Privacy Policy explains what information we collect from you, how we use it, and the steps we take to keep it safe. Whether you’re applying for admission, joining our free training, or simply exploring our website, we are committed to handling your data responsibly and transparently. By using our services, you agree to the practices described in this policy.
Information We Collect
We only collect the details we need to support your learning journey. This includes your personal information (such as name, email, and phone number), your class preferences (online, physical, hybrid, or private), and payment records for paid programmes. We may also collect communication data like your inquiries, feedback, or messages, as well as basic website usage information to improve your online experience. If you choose to join our newsletter, surveys, or community activities, we collect that information with your consent. Everything we gather is limited to what’s necessary to manage your enrollment, keep you updated, and deliver the best possible learning experience.
How We Use Your Information
The information you share with Dexyne Academy is used to provide you with a seamless and rewarding learning experience. Your personal details help us process your enrollment, confirm your admission, and communicate important updates such as class schedules, mentorship sessions, or programme changes. Enrollment and payment information allow us to properly manage your chosen class type, issue receipts, and provide access to the right training format. We also use your communication data such as inquiries, messages, or feedback to improve our support and ensure that your concerns are addressed quickly. Basic website usage data helps us understand how students interact with our platform so we can make improvements and create a smoother online experience. Finally, if you subscribe to our newsletter or participate in surveys, we use that information to share resources, opportunities, and relevant updates with your consent. In short, we only use your information to serve you better, keep you informed, and help you succeed in your design journey.
Data Protection & Security
The security of your personal information is being taken seriously. We use secure systems and trusted third-party tools to protect your data from unauthorized access, misuse, or disclosure. All personal details, enrollment records, and payment information are stored safely and handled with care. We only keep your information for as long as it is needed to provide our services or as required by law. Once the data is no longer necessary, we take steps to safely delete or anonymize it. Access to sensitive information is restricted to authorized staff and service providers who require it to deliver our programmes. While we implement strict security measures, it’s important to note that no system is completely risk-free. However, we remain committed to continuously improving our safeguards to ensure your data is always protected.
Sharing of Information
Dexyne Academy respects your privacy and does not sell, trade, or rent your personal information to third parties. Any information you provide is used solely to support your learning journey and improve our services. In some cases, we may share limited data with trusted third-party service providers who assist us in delivering our programmes for example, payment processors, email platforms, or learning management tools. These providers are only given the information necessary to perform their services and are required to keep your data secure and confidential. We may also disclose your information if required by law, to protect our rights, or to ensure the safety of our students and community. In all cases, we are committed to ensuring that your information is handled responsibly and only shared when absolutely necessary to serve you.
Your Rights
At Dexyne Academy, we believe you should always have control over your personal information. As a student or user of our platform, you have the right to access the data we hold about you and request corrections if any of it is inaccurate or outdated. You also have the right to request the deletion of your personal information when it is no longer necessary for us to keep it, except where legal or administrative requirements apply. If you prefer not to receive newsletters, marketing messages, or programme updates, you can opt out at any time by unsubscribing or contacting us directly. In addition, you have the right to ask how your data is being used and to request a copy of the information we hold about you. Our team is committed to responding to these requests quickly and transparently. Your privacy matters to us, and we are dedicated to ensuring you always have clarity, choice, and control when it comes to your personal information.
Updates to This Policy
Dexyne Academy may update this Privacy Policy from time to time to reflect changes in our practices, programmes, or legal requirements. When we make significant updates, we will notify students through email, announcements on our website, or other appropriate channels. We encourage you to review this policy periodically so you remain informed about how we protect and handle your information. Continued use of our services after any updates means you accept the revised policy.